Loyalty Program
Join our Loyalty Program
Join for free and begin earning points & rewards every time you shop.
IT’S A FRIEND THING
Give 10%, Get 10%
Give them 10% off their first order, and you’ll get 10% once they make a purchase.
Referral discounts are only valid for new customers.
Ways to Earn
Earn points by completing these actions
VIP Program
Join our VIP program and get exclusive rewards
Bronze
Free
|
Silver
Earn 1250 points
|
Gold
Earn 3000 points
|
Platinum
Earn 6000 points
|
Diamond
Earn 10000 points
|
|
|---|---|---|---|---|---|
| Points multiplier | 1× points per 1₹ spent | 1.25× points per 1₹ spent | 1.5× points per 1₹ spent | 1.75× points per 1₹ spent | 2× points per 1₹ spent |
| Birthday month discount | Yes | Yes | Yes | Yes | Yes |
| Free shipping on orders above ₹999 on round the year | Yes | Yes | Yes | Yes | Yes |
| Priority customer support | No | Yes | Yes | Yes | Yes |
| First access to limited edition drops | No | Yes | Yes | Yes | Yes |
| Early access to festive collections | No | No | Yes | Yes | Yes |
| 1 complimentary luxury candle set every year | No | No | No | Yes | Yes |
| Chance to co-create a fragrance with Firefly | No | No | No | Yes | Yes |
| Personalized gifting concierge (help with bulk/festive gifting) | No | No | No | No | Yes |
| Lifetime free shipping | No | No | No | No | Yes |
Frequently Asked Questions
Have questions? We have answers!
Our Rewards Program is an exclusive loyalty system designed to enhance your shopping experience. Earn points through purchases and special activities, then redeem them for discounts, exclusive products, and VIP benefits. It's our way of saying thank you for your continued support.
Membership is automatic and completely free! Simply create an account or place your first order, and you'll instantly become part of our rewards community. No additional sign-up steps required.
Your rewards dashboard provides a complete overview of your points balance, tier status, and available benefits. Visit the "Rewards" section to view your points history, redeem rewards, or check your progress towards the next tier level.
Advancing through our VIP tiers is simple: earn points through purchases and program activities. Each tier has specific point requirements, and your progress is clearly displayed in your rewards dashboard. The more you engage with our program, the faster you'll unlock premium benefits.
Your reward points are yours to keep indefinitely. There's no expiration date, giving you complete flexibility to save and redeem your points whenever you choose. We believe in rewarding your loyalty on your terms.
